NTIS New Zealand
Support - frequently asked questions
Tours and Tour Planning
I have already arranged the tour for my group can you
just help me fill in some gaps?
Yes, we offer a full tour booking service but also can
help out with filling in the gaps in your itinerary. We
can look after your party for one day, make activity
bookings or simply advise you on how to complete your
I don't want a tour but need help with bookings.
We can book all of your activities for you and advise
you on where to go and what to do.
Studying English and Working
These questions and answers
are generally asked by and answered for visitors who do
not have English as their first language - the questions
and answers are put here for reference.
my age matter?
Not at all! From 5 to around 70 years old with good health
you are able to book with us. If you are under 18 there
are special requirements. Ask us.
Do you book the Homestay for me?
If you are going to a language school they will normally
book the homestay for you - they have lists of homes that
have been checked to ensure they conform to their requirements.
If you are not studying at a language school we will arrange
this for you. All of our homestays have been checked personally
and meet our strict requirements.
What are the rules at the Homestay?
This depends on the family you are staying with - but
don't worry! If you are from Japan or Asia you will learn
a different lifestyle, eat different food and see the
different ways of thinking between Japanese/Asian and
Kiwi's. You can offer to help with house work as you are
not a guest but one of the family but you will not be
expected to complete a list of jobs. You must follow their
rules including shower time rules. Remember not to hesitate
in asking them if you have any enquiries. Homestay families
are relaxed and friendly and are there to help.
How do I get the best Homestay experience?
Try to communicate with them rather than spending lots
of time in your bedroom. This is a good opportunity to
learn English conversation by talking and listening.
Will I experience native life?
Absolutely. You will see how your hosts communicate with
each other and experience their lifestyle.
Is this a good way to improve my English?
This is the best way. Talking and experiencing life in
an English speaking country is a much better way of learning
than merely studying English from a book. You will also
get a family in New Zealand that you can stay in touch
with by email or letter so you always have someone to
practise your English with.
What if I have a problem at my Homestay?
If you do have a problem and feel you cannot talk about
it with anyone you should phone us. You can talk to your
support person at NTIS New Zealand in confidence. They
will speak your own language and help you to resolve the
problem. If you do have a problem please tell us. There
are occasionally bad Homestays out there. If you have
a bad experience and do not tell us the next person at
that Homestay may have the same bad experience. If you
tell us we can do something about it. It is not bad manners
to tell us about this - we want to know!
Do I need a high level of English ability to get a
working holiday visa?
You don't need to have a high level of English -
although we recommend you go to language school for a
few months if you are not fully confident in your English
ability. You will make lots of friends from around the
world and get the right information at school for the
rest of your time in New Zealand. You may even find a
job yourself during this time.
How much money do I need to spend a year in New Zealand
on a working holiday?
This depends you. There are rules laid down by the immigration
service if you are arriving without a Working Holiday
Visa. If you have the Visa but no job we suggest that
you bring at least $15000 for the year.
Is it easy to find a job?
You may be able to find a job easily if you have skills
of any sort. If you do not it may be difficult to get
the job you want. NTIS New Zealand will work with you
on finding work. There are many illegal jobs that do not
pay anything or pay only cash without any tax being paid.
NTIS New Zealand will ensure that the work you do
is legal and that you are paid at least the minimum wage.
If you find anyone offering you cash only or an amount
less than the minimum wage you should report this to us.
If you still do not find paid work we may find you voluntary
work. This is unpaid but you are employed legally.
What about finding somewhere to live?
NTIS New Zealand will also help you to find somewhere
to live, get a Tax number and bank account. Our support
service will also be at the end of the phone should you
have any further problems while you are here.
How much will my English improve after a year?
That really depends on you and what you do. Your English
will improve more if you spend as much time as possible
communicating with English speakers rather than spending
time speaking your own language with your friends. You
will also find that spending time with your host family
talking English is much more effective than sitting in
your room studying alone. We will give you as much help
and support as possible in your New Zealand life and encourage
you to practise your English.
Which are the best Language schools?
We will not advise on one school as
most of them are very good. We will, however make sure
that the schools you book with us are approved by the
NZ Government and follow their education department's
code of practice. We also advise that you choose
a school with small classes and suggest you look outside
the large cities - this way you will not be tempted to
spend lots of time with people of the same nationality
as you. However if you do wish to stay in a large city
we can advise on very good schools there.
What about 'one on one' English
We can find you a homestay that will
teach one on one English. For some people this is a much
better way of learning English than a school. For others
and particularly for younger people or people staying
for a longer time we advise that you look at a language
school. This way you get to meet new friends and share
your experiences with them.
If your question is not here
us with your question and we will get back to you